Error Messages

  • FLC Error

    This is an error caused by a closed pressure switch when the pump is off. Usually fixed by turning the adjustment on the pressure switch clockwise 1/2 turn and reset the breaker. Try it for a while, if the FLC returns you may need to adjust a second time. Keep the adjustments small. For Service ...
  • FLO Error

    FLO Error If your spa is displaying the FLO error code on the topside control panel, it is indicating that the heater is not reading enough water pressure. Keep in mind that as with all error codes displayed on the screen, the heater is not allowed to turn on. This may cause the water to be cool...
  • GF Error

    This error appears when a ground fault error occurs. Reset the breaker and call for service if it returns. For Service email Support@ArcticSpasUtah.com (https://www.arcticspasutah.com/client-support/) or call 801-483-1001 option 2
  • HL Error

    Spa display is reading HL The HL reading in the display stands for Hi-Limit. The hi-limit is measuring the temperature at the heater, not the actual water temperature of the spa. if your spa is reading HL, it will not allow your heater to turn on and therefore you will notice the pumps will be r...
  • HPT or hpt Error

    To reset the hpt error, just flip your breaker off and back on again. Do not touch any buttons turn the test mode (tst) as the spa starts back up and goes through testing each component. If it comes back, there potentially might be a problem with the heater or the high limit probe. For Service...
  • Lights flashing or blinking

    Lights flashing or blinking Occasionally we get customers asking why their lights are blinking when they are not even in the spa or if they have not pushed the light button. The lights are programmed to flash or blink when there is an error code on your screen. You will want to see which error c...
  • pH Error

    This error appears when the ph in the water is out of range, either high or low. Test the water manually with test strips to get an accurate ph reading or check the Spa Boy app. Adjust the ph as necessary using either "adjust up" or "adjust down" until the ph is in the safe range of 7.2-7.6. Ret...